Cognosante, LLC is the RAC for Missouri.  Section 6411 of the Affordable Care Act, Expansion of Recovery Audit Contractor (RAC) Program, amends section 1902(a)(42) of the Social Security Act and requires states to contract with a RAC vendor and allows states to reimburse contractors who assist in the identification and recovery of improper payments.

 

Should you receive any communication from an entity representing itself on behalf of Missouri Medicaid Audit and Compliance (MMAC), or Cognosante, and you are concerned about the legitimacy of the person or company, you should contact MMAC at (573) 751-3399 to verify the communication or request is legitimate.

 

In 2015, the RAC will finish its work on outstanding pharmacy and durable medical equipment (DME) audits, and will begin conducting audits of hospital billing submitted by enrolled Missouri hospital providers.  The RAC may request documentation to support billing of outpatient encounters, including professional and facility services.  The RAC will review paid claims for proper billing of both professional and facility services, and the appropriate utilization of facility resources, such as supplies and facility charges.  Documentation requests may include requests for itemized statements, medical records, medication administration records, radiology interpretations, and laboratory results to support the claims submitted for payment.

 

The RAC will begin issuing medical records requests to those hospitals selected for audit beginning July 2015.

Effective July 1, 2015, all In-Home and Consumer Directed Services providers are required to have, maintain, and use a telephone tracking system “telephony” for the purpose of reporting and verifying the delivery of In-Home and Consumer Directed services authorized by the Department of Health and Senior Services (DHSS).  To review the statutes for In-Home Services and Consumer Directed Services, click on the links.   660.023   208.909 RSMO

 

Providers are no longer required to submit a change request or an addendum to MMAC to utilize telephony.   These were requirements of the pilot project, which has now ended.  The previous post on the MMAC website dated September 2014 described requirements of the pilot project.  The pilot project is no longer in effect.

 

DHSS is drafting a regulation regarding telephony and is working closely with MMAC and the HCBS provider associations to gather input and feedback. After the rule is drafted, there will be a public comment period.

 

MMAC has determined not to require an attestation statement in the provider agreements at this time.